Semiconductor Industry T Company: Excelling in Global Logistics Management to Shine on the World Stage

Background

The semiconductor industry is one of the most critical technology sectors globally. The degree of automation and intelligence in international logistics operations determines the responsiveness of the supply chain. This article showcases a leading semiconductor foundry’s success story, demonstrating how it leveraged the Toplogis logistics cloud platform to achieve intelligent international logistics management, addressing challenges in the global supply chain.

Three Major Challenges
1. Low Transparency in Global Supply Chain Cargo Transportation Leading to Delayed Handling of Exceptions

The semiconductor industry is one of the most critical technology sectors globally. The degree of automation and intelligence in international logistics operations determines the responsiveness of the supply chain. This article showcases a leading semiconductor foundry’s success story, demonstrating how it leveraged the Toplogis logistics cloud platform to achieve intelligent international logistics management, addressing challenges in the global supply chain.

2. Reliance on Manual Statistics and Email for Logistics Improvement Plans and Performance Management

To address shipping abnormalities or bottlenecks, import/export departments historically relied on manual statistics and email-based processes for logistics improvement plans and performance management. This approach incurs high time costs, risks human errors, and lacks the ability to monitor and respond to exceptions in real-time. Such traditional methods lead to prolonged problem-solving times, with clients seeking more efficient improvement plans and tangible results.

3. Manual Handling of Quotations, Comparisons, and Allocation Creates High Difficulty in Logistics Cost Analysis

International logistics involves thousands of cost items. Previously, the processes of obtaining quotes, comparing prices, and allocating shipments were all handled manually, which was both time-consuming and error-prone. First, vendor selection was conducted without a comprehensive database of market intelligence. Then, each charge item in quotations was manually compared—a daunting task given the thousands of logistics fee items globally. Finally, allocations were made based on route risk considerations. Moreover, quarterly or annual cost analysis proved challenging, especially with numerous global suppliers, limiting the ability to identify the best vendors and affecting logistics operation quality.

How many logistics companies and global suppliers are managed?

Global Management of 100+ Logistics Providers and 1000+ Global Suppliers.

Implemented Regions and Modules

This case implemented the e-Outbound, e-Inbound, and Sourcing and Billing platform modules across facilities in Taiwan, China, Japan, and the United States.

Problems Solved After Implementation
1. Global Event Manager: Real-Time Monitoring of Cargo Anomalies

The platform’s Global Event Manager uses a visual red-yellow-green alert system to assess event severity. Acting like a neural network for the supply chain, it automatically detects anomalies, triggers alerts, and initiates corrective plans. This reduces response time, ensures smooth transport processes, and minimizes disruptions.

2. Digitalization of Logistics Anomalies and Performance Evaluations

The platform detects internal and external logistics anomalies automatically, creating improvement plans and scoring performance based on accuracy and timeliness. It eliminates manual statistics and email communication, enabling management to assess logistics service quality via a centralized platform for better strategic decision-making.

3. Standardization of Logistics Cost Coding and Digitalized Quotation Comparison

By digitalizing the comparison process and standardizing cost coding, the platform streamlines supplier selection and cost analysis. Features like conditional scoring and pricing rankings ensure transparency, accelerate decision-making, and enhance negotiation strategies with clear cost structures.

Key Features
1. Visual Shipment Monitoring

Power users identify the visual shipment monitoring feature as the most practical. The use of red-yellow-green indicators and bar charts provides a clear overview of global inbound and outbound anomalies.

2. Anomaly Notification System

This feature enables supply chain parties to communicate in real-time on a single platform, reducing errors and resolving issues quickly.

3. Standardized Logistics Cost Coding

The Sourcing and e-Billing modules allow customizable cost coding, simplifying pre-quotation comparisons and enhancing post-cost analysis, enabling precise international logistics cost management.

Benefits of implementing the platform

Since adopting the Glory Cloud Platform, logistics automation improved from 30 to 90 points. Over the years, Toplogis has continually upgraded technology and optimized features, enabling this company to lead the way in smart logistics, meeting current and future supply chain needs.

This success story highlights how the Glory Cloud Platform serves as a powerful partner in the semiconductor industry, advancing digitalization, automation, and intelligence, and boosting global supply chain efficiency for industry development.

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